AltNets are Doing More for UK Broadband Customers

AltNets are Doing More for UK Broadband Customers

Amazing things are happening in the AltNet space. And it’s all because these independent providers put their customer’s needs first. They understand that delivering high-speed internet to local communities is about people, not profits.

Here’s a look at some recent events that prove why AltNet providers are the best choice for UK consumers.

6Ginternet goes live in Blackpool

6Ginternet is now delivering high-speed internet at low prices to the people of Blackpool.

For years, Blackpool has suffered with some of the worst digital connectivity in the UK. So 6Ginternet’s new network is the perfect boost the town needs.

For under £20 p/m, residents who sign up are guaranteed enough broadband and download speeds to support browsing, streaming, gaming, learning, and home working on multiple devices. 

“Blackpool can now access the internet faster and cheaper than anywhere else in the UK, says Phil Walker, the Director of Finance at 6Ginternet. 

“It’s a true game-changer. Residents and businesses can take full advantage of technology and services at the cutting edge of what is possible. If anywhere deserved a digital upgrade, then it’s Blackpool. We’re excited to see the impact the network will have.”

Cuckoo takes a stand for UK consumers

While the bigger broadband providers continue to justify their recent price hikes, the AltNets are calling for prices to remain affordable. And few have been as vocal as Cuckoo, one of the UK’s most socially responsible broadband providers. The firm donates a percentage of its profits to charities in the UK and those working in developing communities all across the world.

In a blog posted on the firm’s website, Cuckoo co-founder and CEO Alex Fitzgerald demanded that broadband exit fees and above-inflation price rises should be scrapped for all UK customers facing the current cost of living crisis. 

“It’s time for established providers, government, and regulators to do the right thing,” wrote Alex. 

“Most broadband customers are tied into long contracts. Many won’t have read the small print properly and won’t realise they face an annual increase tied to the Consumer Prices Index with another four per cent whacked on top.”

“Then, when they realise and try to leave for a better deal, customers run into the brick wall of exit fees. These can be hundreds of pounds. Broadband firms use opaque methods to calculate the fees – meaning customers aren’t sure how much they could have to fork out. Practices like these are dishonest and unfair; they need to end immediately.”

CityFibre owns up and then promises to do better

CityFibre, one of the UK’s biggest AltNet providers, has assured the residents of Reading that the  traffic congestion caused by the installation of its superfast broadband network is only temporary. 

The company came under (some very rare) criticism after its works led to gridlocked roads and backed-up traffic, creating what some locals called an “unacceptable knock-on effect on our lives and livelihoods.”

CityFibre Directors are meeting with the Reading council to explain the disruption and outline a speedy resolution.

In the meantime, the firm issued this statement: 

“We want to reassure residents that we are doing everything possible to manage disruption, and we thank you all for your patience. And we firmly believe that the long-term benefits of CityFibre networks will massively outweigh these unfortunate short-term disruptions. This has been a learning experience and we’ll use it to improve future project delivery times.”

A new full fibre rollout record

Independent broadband provider YouFibre has set a new UK record for the fastest ever full fibre network rollout. The connection went live just 22 days after the firm announced a build in Tewkesbury town, Gloucestershire.

Thousands of homes in Tewkesbury can now sign up for a YouFibre package, which delivers gigabit speeds for just £45 p/m.

The company is currently offering an incredible six months’ worth of free internet to every new customer. You’ll never see BT or Virgin doing that.

“We’re absolutely delighted to be bringing YouFibre to Tewkesbury so quickly,” said Ryan Battle, Managing Director of YouFibre. “Being local to the area, we know how much an ultrafast and ultra-affordable broadband provider will benefit the town and support our community.”

Altnets aren’t the ‘alternative’ choice anymore. Instead, they’re the only choice for customers who expect (and deserve) more for their money.

Share this article

Read more like this

Broadband Speed Test: How to Check Your Connection   Broadband Speed Test: How t...

Checking your broadband performance is critical!

Broadway Partners enter administration Broadway Partners enter adm...

Broadband suppplier to rural communities enters administration

Zzoomm Launches Full-Fibre Network in Parts of Tadcaster, Providing Residents with High-Speed Options Zzoomm Launches Full-Fibre ...

Good news for Tadcaster residents